FAQs
Our dedicated network of board-certified physicians provides the highest standard of care across all medical specialties
LegitScript certified- Veteran clinical oversight
- 50-state medical corporate infrastructure
Our clinical providers are Beluga Health c/o Jonah Mink MD. Feel free to contact them at info@belugahealth.com. Beluga Health, P.A., a Florida professional corporation, has its office located at 1321 Upland Dr., Suite 18399, Houston, TX 77043.
All of our products are cash pay as we do not offer support for medical insurance at this time.
Virtually through the website or you can call (833) 563-1061
M-F 8am to 5pm CST.
Yes, for all of our product except our supplements. Once you decide which medication is needed, simply fill our our medical questionnaire and a board-certified physician will prescribe you the medication if approved.
You automatically receive free membership once you purchase any of our products or you can simply join for free through our membership page. Simply enter in your name and email to gain access to our membership portal where you have exclusive access to….
You can order any of our products by simply clicking the “Get started” button associated with that product. If it’s a prescription medication, you will fill out a quick and formal medical questionnaire so that one of our board-certified physicians can consult you and if approved, we’ll immediately ship your product. For Supplements, there is no medical questionnaire required. You can order more products through your members portal once you make your first purchase and/or sign up for our free membership.
You can manually arrange this through your members portal or schedule a subscription for a discounted price. You will not be charged until the medication has been processed.
You can cancel or pause your subscription at any time prior to your next shipment. Simply login to your Customer Portal, click on “Orders”, then click “Manage” on any order you wish to modify.
Click Here to login.
3 day shipping is included on all orders.
Yes, once you have completed the intake process, you will be provided a secured link to add your CC which will stay on file.
We respect the privacy of your data and comply with the latest safety regulations. Your data is stored on a HIPAA compliant and secure server. You can review our Privacy Policy here.
At YOURx, you are free to cancel, postpone, or pause your subscription at any time (and for any reason) prior to your next shipment. If at all possible, we kindly ask for a minimum of 48 hours notice before your next order is set to process.
YOURx cannot guarantee refunds for any cancellation requests received after the pharmacy has processed your order. Furthermore, YOURx does not accept returns nor guarantee refunds for any product once it has left the pharmacy.
If you experience any issues with your shipment, or are dissatisfied with your product, please contact our team within 30 days following your order fulfillment. We will be more than happy to help make things right.
We service all states except Mississippi.
GoGo Meds DBA Jungle Jims is located at 5484 Dixie Highway Fairfield, OH 45014. They can be contacted at (877) 858-3784. They are able to dispense medications and maintain a license in 44 US states. Unfortunately, they cannot dispense sterile compounds and do not have a license in the following US states: CALIFORNIA, NEVADA, NEW JERSEY, NORTH CAROLINA, TEXAS, MASSACHUSETTS, MISSISSIPPI, NEW HAMPSHIRE, WEST VIRGINIA, and DELAWARE.
